Company

Building Smarter Onboarding. Leaving None Behind

Our Mission

To ensure no business loses customers due to a slow or inefficient registration process, transforming potential drop-offs into satisfied clients.
By leveraging AI, we detect and resolve friction points in real-time, guiding users to completion. Our seamless approach enhances retention, boosts conversion rates, and ensures compliance—allowing businesses to optimize onboarding without changing existing workflows.

Our Story

IDVIA was born from a multidisciplinary team of AI, digital identity, and user experience experts. Observing how companies lose valuable opportunities during onboarding, we created a platform that detects and rescues users before they drop off—ensuring every customer reaches completion without the need for companies to modify their existing workflows.

Core Values

Continuous Innovation

Constantly evolving AI solutions to deliver tangible results.

Customer-Centric Approach

Every decision enhances user experience and drives business growth.

Integrity & Transparency

Respect for data privacy and compliance with regulations.

Open Collaboration

Partnering with industry leaders to expand capabilities.

The Talent Behind IDVIA

Saioa Echebarria

CEO
Saioa, with 25 years of entrepreneurial experience in the IT sector, is the CEO of IDVIA. She plays a key role in defining the company’s vision, steering its direction, and ensuring alignment with objectives through a human-centred approach. Her leadership and strategic vision are fundamental pillars of IDVIA’s success.
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David Cristóbal

CTO
David, with 20+ years in AI, IoT, and telecom, is the founder of dimuvo, where he builds AI assistants trained on enterprise data. He brings deep expertise in solution architecture, technical strategy, and leading cross-sector innovation to IDVIA.
LinkedIn

Antonio Trenado

COO
Antonio is a visionary who drives partner success by forging strategic alliances for IDVIA with endpoint solutions and integrators worldwide. In his role as COO at IDVIA, he applies his expertise in sales planning and partner relations to foster business development and deliver outstanding results.
LinkedIn

Cristina Vega

VP of Product
Cristina is a visionary leader passionate about integrating technology and innovation to set new industry benchmarks. With a focus on collaboration, transparency, and continuous learning, she drives teams to deliver revolutionary products that exceed user expectations, foster innovation, and redefine excellence in every aspect.
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Juan Camblor

UX Director
Juan, UX Director at IDVIA, brings over 24 years of expertise in Graphic and Product Design, developed at renowned companies such as Inextrama and MailTecK. Recognised for his visionary approach to technology trends and user experience, he has a strong track record in transforming products and shaping IDVIA’s brand identity.
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Ready to transform your onboarding experience with IDVIA?

Contact us today and never lose a customer again!

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