IDVIA Insights
Turn onboarding data into actionable intelligence. Identify drop-offs, detect patterns, and optimise performance with real-time analytics and AI-driven insights.
100% Success Rate in Onboarding Processes - AI Achievable
The Onboarding AI that Recovers Lost Customers
In an era where user experience is key, IDVIA revolutionizes customer onboarding with AI-driven efficiency, security, and compliance. By leveraging advanced AI, IDVIA ensures businesses in banking, fintech, telecom, and e-commerce onboard customers seamlessly, without friction or drop-offs.
The experience behind our AI
Critical infrastructure for your onboarding
- 2B+ transactions processed
Transactions include
- Assisted video identification
- Unassisted video identification
- Document verification
- Document signing
- Qualified custody
- and more
- 106K+ rescue flows run
- 200 countries supported
- 99.9% platform availability (SLA)
- Global regulatory compliance 15+ certifications · QTSP · ETSI
- 15+ years of engineering in regulated deployments
- All regulated verticals
Trained on the process, not on the data.
Our AI learns from how each process unfolds, never from who goes through it.
- Encryption
- Anonymised data
- GDPR compliance
Don’t Lose a Single Customer in your Onboarding Process.
Rescue, Convert, Succeed: AI-Powered Onboarding with IDVIA
IDVIA is the AI solution that rescues customers on the verge of abandoning the onboarding process and turns them into active clients, maximizing your conversion rate, without disrupting your current setup.
Unlock the full potential of your onboarding
The Solution
Learn moreIDVIA Flow Finder
AI that rescues blocked users in real time, offering alternative onboarding paths to boost completions and cut drop-offs.
IDVIA Agent
A conversational AI agent that guides every customer through onboarding on WhatsApp, Telegram, web chat or your own apps, recovering from errors until the sign-up is verified.
IDVIA Platform
All-in-one foundation: build, orchestrate, and optimise your entire onboarding stack with unified APIs, workflows, and analytics.
Unlock Higher Conversions with AI-Driven Onboarding
Key Benefits
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Detects in real-time when a user is about to leave and activates retention strategies.
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Provides a smooth and optimized journey for easy user registration.
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Ensures both technical and legal security, complying with KYC/AML, GDPR, and other regulations.
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IDVIA enhances and optimizes onboarding without requiring any changes to current systems.
Want to Boost your Onboarding Success to 100%?
Contact us today and never lose a customer again!