IDVIA ROI Calculator
Estimate bank revenue unlocked by recovering abandoned onboarding attempts.
Scenario Inputs
Enter your rates, volumes & costs.
Tip: Defaults reflect a mid-market bank (30% abandon, 10M apps/yr, $2,500 CLV, 30% recovery, $30/unit).
Headline Results
Updates as you typeAbandoned customers
—
Number of users who drop off during onboarding.
Lost revenue (today)
—
Potential value lost because customers didn’t complete onboarding.
Recovered customers (IDVIA)
—
How many lost customers IDVIA helps recover.
Incremental revenue
—
Extra revenue generated by bringing customers back.
Total IDVIA cost
—
What the bank pays to run IDVIA (transactional + fixed costs).
Net gain
—
Profit after paying IDVIA costs.
ROI & Efficiency
Revenue / Cost multiple
—
How many dollars of revenue are earned per dollar spent.
ROI (Net/Cost)
—
Return on investment expressed as a percentage.
Profit per recovered
—
Value each recovered customer contributes after costs (CLV − cost).
Customers to Breakeven (Total cost)
—
Minimum recovered customers needed to cover all IDVIA costs.
Breakeven revenue required
—
Incremental revenue needed to fully cover total costs.
Formulas (what each KPI means)
- Abandoned customers = Applications × (Abandonment%) — users who drop off during onboarding.
- Lost revenue = Abandoned × CLV — potential value lost because onboarding wasn’t completed.
- Recovered customers = Abandoned × (Recovery%) — customers IDVIA brings back.
- Incremental revenue = Recovered × CLV — revenue created by recovered customers.
- Total cost = (Recovered × Cost per recovered) + Fixed cost — total spend to run IDVIA.
- Net gain = Incremental revenue − Total cost — profit after costs.
- Revenue/Cost multiple = Incremental revenue ÷ Total cost — revenue per $1 spent.
- ROI = (Net gain ÷ Total cost) — return as a %.
- Profit per recovered = CLV − Cost per recovered — unit economics per customer.
- Breakeven recovered = Total cost ÷ CLV — min recovered customers to cover costs.
- Breakeven revenue required = Total cost — revenue threshold to break even.
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